Dentigi Privacy Policy

This Privacy Policy explains how Dentigi Ltd. ("we", "our", or "us") collects, uses, shares, and protects your personal data when you use our platform, mobile app, or any related services.

1. Who We Are

Dentigi is a digital platform that connects dental care professionals and clinics with consumers. We are registered in the UK and committed to protecting your privacy in accordance with the UK GDPR and other applicable data protection laws.

If you have any questions about this policy, please contact us: info@dentigi.com

2. What Data We Collect

We may collect and process the following categories of personal data:

A. Account and Profile Data

Full name
Email address
Phone number
Password (encrypted)
Profile information (e.g., profession, clinic details, qualifications, bio)

B. Booking and Communication Data

Appointment bookings and history
Messages sent via the platform
Reviews and feedback
Communication preferences

C. Technical Data

Device information (IP address, browser type, OS)
Cookies and analytics data (see Section 8)

D. Sensitive Personal Data (only from consumers if shared voluntarily)

Health information relevant to bookings or consultations (Note: We only process health-related data with your explicit consent.)

3. How We Use Your Data

We use your personal data for the following purposes:

To create and manage your account
To facilitate connections between consumers and dental care professionals/clinics
To process bookings, cancellations, and notifications
To personalise your experience
To improve the platform (user feedback, technical data, etc.)
To communicate important updates, changes, or promotional offers (you can opt-out anytime)
To comply with legal obligations

4. Lawful Bases for Processing

We process your data under the following legal grounds:

Consent (e.g., marketing communications, sensitive health data)
Contractual necessity (e.g., for bookings and platform access)
Legal obligation (e.g., compliance with data protection laws)
Legitimate interest (e.g., platform security, business development)

5. Who We Share Data With

We do not sell your personal data. However, we may share data with:

Dental professionals or clinics (only if you are a consumer making a booking)
Third-party service providers (e.g., payment processors, calendar integrations, cloud hosting)
Legal authorities, if required by law
Marketing tools (with your permission)

All partners are GDPR-compliant and under strict confidentiality agreements.

6. Your rights

Under the UK GDPR, you have the right to:

Access your personal data
Correct inaccurate or outdated information
Delete your data ("right to be forgotten")
Withdraw consent at any time
Restrict or object to certain types of data processing
Port your data to another service
File a complaint with the ICO (Information Commissioner’s Office)

To exercise any of these rights, email us at: info@dentigi.com

7. Data Storage and Security

We store your data securely using encrypted servers and industry-standard security protocols.

Data is stored on secure servers within the UK or EEA
We regularly review our systems for vulnerabilities
Only authorised personnel can access your data
In the event of a data breach, we will notify affected users and authorities within 72 hours, as required by law

8. Cookies and Analytics

We use cookies and analytics tools (like Google Analytics) to:

Monitor site performance and improve the platform
Understand user behaviour
Provide a personalised experience

You can manage or disable cookies in your browser settings.

9. Data Retention

We retain your data

As long as your account is active
As needed for legal, regulatory, or business reasons
You may request deletion at any time

10. Third-Party Links

Our platform may contain links to external websites or platforms. Dentigi is not responsible for the privacy practices of third-party sites.

11.Changes to This Policy

We may update this policy occasionally. We will notify users of significant changes via email or a platform banner. Continued use of Dentigi constitutes acceptance of the updated policy.

12. Contact Us

Questions or concerns?
info@dentigi.com
OHNET LTD, 18S, 45 Fitzjohns Avenue, London, NW3 5JU